Data Protection Notice
This privacy policy describes the types of information we may collect from you or that you may provide when you use our products and services when you visit our website, www.unrisk.com, or provide us with information at any public events or business contracts with uni software plus GmbH. Furthermore, you agree to our practices for collecting, using, maintaining, protecting, and disclosing that information.
UnRısk is a brand of the company uni software plus GmbH. The company is the data controller of your personal data that you provide on the website or in social media channels. uni software plus GmbH may be contacted in any manner stated in the “Contact Information” section of this privacy policy.
Purposes for which we process your personal data
We use information that we collect about you or that you provide to us, including any personal data:
- to carry out our obligations and enforce our rights arising from any contracts, including support, billing and collection
- to provide you with information, products, or services that you request from us (including activation keys necessary to use our products and services you install on your own computers and networks)
- to invoice you for our products and services that you order
- to notify you about any product changes or services we offer or provide
- for any purpose required by law
- for any other purpose with your consent
- for any other purpose with your consent
- to perform succession planning
- Marketing and sales (including the organisation of competitions)
- Direct advertising and newsletters
- Lead generation, lead nurturing, lead qualification
If you provide your personal data through a contact form as part of a LinkedIn campaign, you consent to the processing of the data provided,
as well as any additional personal data collected through your use of this service. This includes the right to contact you via email or phone.
You can withdraw this consent at any time. - Website analysis and optimisation
- Conversion optimisation
Source of personal data
We collect personal data:
- on our website
- in emails, texts, and other electronic messages between you and our company
- that you provide at marketing, trade shows, training registrations, and other business events
- that you provide as part of an agreement between you and our company for our products and services
- that you provide on social media channels (LinkedIn, X (Twitter))
Categories of data
We process the following categories of data:
- Data by which you may be personally identified. Specifically, we collect your name, postal address (if you are an individual using our products and services), e-mail address, telephone number and financial account information (for payment only)
- We collect this information directly from you when you provide it to us (e.g., information you provide as part of an agreement for our products and services, or records and copies of you if you contact us for support)
- We also receive data from third parties, for example, our business partners that helps us provide our products and services to you
- We also process data that is about you but individually does not identify you. Specifically, we collect your job title, employer name and contact information, and unique identifiers that identify your computer equipment (e.g., IP addresses, internet service provider, make and model of equipment and activation keys)
As you navigate through and interact with our website, we may also use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns such as:
- details of your visits to our website, specifically traffic data, logs and other communication data and the resources that you access and use on the website
- Information about your computer and internet connection, specifically your IP address, operating system, and browser type
The information we collect automatically helps us to improve our website and to deliver a better and more personalized service by enabling us to:
- estimate our audience size and usage patterns
- store information about your preferences, allowing us to customize our website according to your individual interests
- speed up your searches and other similar functions available on our website
- recognize you when you return to our website
This provision of personal data is voluntary. Please read this policy carefully to understand our policies and practices. If you do not agree with our policies and practices, you may not be able to use our website or our products and services. This privacy policy may change from time to time. Your continued use of our website or our products and services after we make changes is deemed to be acceptable of those changes, so please check this privacy policy periodically for updates.
Lawful Basis for Processing your Personal Data
If you are in the European Union, the processing of your personal data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities:
- Legitimate interests: We will process your personal data as necessary for our legitimate interests. Specifically, we process your personal data to facilitate communication between uni software plus GmbH and you, to improve our website, products and services, to safeguard our IT infrastructure and intellectual property, to detect and prevent fraud and other crime and to promote our business and to provide you with information that you request from us.
- To fulfill our obligations to you under our contract: We process your personal data to fulfill our obligations according to our contract to deliver our goods and services.
- As required by law: We may also process your personal data when we are required to by law, to comply with government inspection, audits and other valid requests from government or other public authorities, to respond to legal process such as subpoenas when we belief that such requests meet the applicable legal standards, or as necessary for us to protect our interests or legal rights and remedies (for instance, when necessary to prevent or detect fraud, or attacks against our network), defend litigation, and manage complaints or claims.
- Consent: By using our website or entering an agreement with uni software plus GmbH to provide you with our products and services, you consent to our privacy policy. If you do not consent to this privacy policy, please do not use the website or enter into an agreement with uni software plus GmbH.
Automated decision making
uni software plus GmbH generally does not use any automated decision making processes on your personal data.
Information transfer
We may disclose personal data as described in this privacy policy:
- to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. Specifically, these entities provide IT and infrastructure support services (including hosting providers), shipping, billing and collections, and other similar business services
- to fulfill the purpose for which you provide it. For example, if you give us personal data through the “Contact Us” feature on the website or to open a support ticket, we will transmit the contents of that email and your email address to the appropriate contact person to answer your request
- to your employer and/or the administrator for your account
- with your consent
- to a buyer or other successor in the event of a merger, divestiture, restructuring, dissolution, or other sale or transfer of uni software plus GmbH, in which personal data held by uni software plus GmbH about our customers is among the assets transferred
We may also disclose your personal data to third parties:
- to comply with any court order, law, or legal process, including to respond to any governmental or regulatory request
- to enforce or apply our terms of use and other agreements, including for billing, support and collection purposes
- if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of uni software plus GmbH or others. This includes exchanging information with law enforcement and with other companies and organizations for the purposes of fraud protection and credit risk reduction
Consent to processing of personal data in countries outside the EU
Your personal data is transferred by uni software plus GmbH to another country only if it is required or permitted under applicable data protection law and if there are appropriate safeguards in place to protect your personal data.
In order to provide our website, products and services to you, we may send and store your personal data outside of the EU including the United States. Accordingly, your personal data may be transferred outside the country where you reside or are located, this is only including countries that provide an adequate level of data protection (standard contractual clauses for the transfer of personal data to third countries).
Data security
We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the Internet is not completely secure. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any security measures contained on the website.
Data retention periods
uni software plus GmbH will retain your personal data for the entire time of an ongoing business relationship. After this, we may retain your personal data
- for as long as necessary to comply with any legal requirement
- on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures
- for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies
- for data that has been aggregated or otherwise rendered anonymously in such a manner that you can no longer be identified
Your rights in connection with your personal data
Applicable data protection laws may provide you with certain rights to your personal data, such as
- to check whether and what kind of personal data we hold about you and to request copies of such data
- to request correction, supplementation and or deletion of your personal data that is inaccurate or processed in non-compliance with applicable requirements
- to request us to restrict the processing of your personal data
- in certain circumstances, to object for legitimate reasons to the processing of your personal data, or to revoke consent previously granted for the processing
- to request data portability
- to know the identities of third parties to which your personal data is transferred
- to lodge a complaint with the competent authority
External Tools
We use the WordPress plugin Site Kit by Google to integrate and manage various Google services such as Google Analytics, Google Search Console, PageSpeed Insights, and Google Tag Manager. The integration is implemented in a privacy-conscious and GDPR-compliant manner.
1. Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that allow an analysis of how you use the website. The collected data includes, among other things:
- visited pages
- interactions on the website
- device type, operating system, and browser
- geographical location (country/region)
IP anonymization: Your IP address is shortened and anonymized by Google within the EU or the EEA. This makes it impossible to identify you personally.
Legal basis: Your consent in accordance with Art. 6 (1)(a) GDPR, granted via our cookie consent tool.
Purpose: Analysis of user behavior to optimize website content and structure.
Recipients: Google Ireland Limited; if data is transferred to Google LLC in the USA, this is done based on the EU Standard Contractual Clauses pursuant to Art. 46 GDPR. For more information: https://policies.google.com/privacy/frameworks
Retention period: Data is stored for up to 14 months and then deleted.
If you wish to opt-out of Google Analytics tracking, you can use the Google Analytics opt-out browser add-on, which can be downloaded here: Google Analytics Opt-out Browser Add-on.
2. Google Tag Manager
This website uses Google Tag Manager. This service allows website tags to be managed via an interface. The Tag Manager itself does not store any personal data and does not set cookies.
Legal basis: Legitimate interest pursuant to Art. 6 (1)(f) GDPR in the technically proper and efficient management of website tags.
3. Google Search Console
We use Google Search Console, a service for monitoring technical search engine optimization (SEO). No personal data of website visitors is processed or stored. The data relates exclusively to our website’s performance in Google Search.
4. Google PageSpeed Insights
We use Google PageSpeed Insights to optimize the technical performance of our website. No personal data is processed. Only publicly available information about the website is analyzed.
5. Brevo (formerly Sendinblue)
We use the Brevo platform (formerly Sendinblue) to distribute our newsletter and manage our email campaigns, including automated messages. Brevo is a service provider based in Germany that ensures secure and GDPR-compliant processing of your personal data.
The data you provide when signing up for our newsletter (such as your email address, first name, and last name) is stored on Brevo’s servers within the European Union. This data is exclusively used for sending and analyzing the newsletters and automated messages on our behalf. Brevo does not share your data with third parties.
You can unsubscribe from our newsletter or any automated messages at any time. Every email contains an unsubscribe button that allows you to opt out easily.
For more information on Brevo’s data privacy practices, please visit: Brevo Privacy Policy.
6. Microsoft Bookings
On our website, we offer the option to schedule appointments via an external link to “Microsoft Bookings.” The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
When you click the booking link, you will be redirected to an external Microsoft website. Personal data (e.g., name, email address, phone number, and appointment details) is only collected and processed there by Microsoft.
Your data is processed for the purpose of scheduling and managing appointments on the basis of Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures).
Please note that Microsoft is independently responsible for data processing on the booking page and that Microsoft’s privacy policy applies in this context.
Processing may also take place on servers outside the European Union, in particular in the United States. Microsoft Corporation is certified under the EU-U.S. Data Privacy Framework. In addition, Microsoft uses Standard Contractual Clauses in accordance with Art. 46 GDPR as appropriate safeguards for the protection of personal data.
Further information on data protection at Microsoft can be found at: https://privacy.microsoft.com/en-us/privacystatement
Social Media Channels
For UnRısk, we use social media:
- to contact our customers and potential customers
- to provide you with current information about UnRısk
- to inform you about our events and webinars
- to advertise our products and services
- to provide you with posts on industry-related topics
When using social media, we and the operator of the social network process personal data of the visitors to our fan pages. Protecting your personal data is very important to us. We therefore always treat your personal data as confidential and in compliance with the relevant data protection regulations, in particular the EU’s General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and the Austrian Telecommunications Act (TKG). This privacy policy is designed as the best way to provide you with details about how we process your personal data and about your rights as a data subject. However, if you still have unanswered questions, please use the contact information details below.
You can contact us via the following social networks:
- X (Twitter)
- YouTube
This is possible, for example, by sending a message, leaving comments or writing posts. To be able to reply, we process your user name and the information you provide in your message about your request. We process your personal data only to the extent necessary to process your request. Depending on the content of your message, we process your data for the purpose of the steps prior to entering into a contract or for the performance of a contract (on the basis of Article 6(1)(b) GDPR) or in our legitimate interest (on the basis of Article 6(1)(f) GDPR) in providing the best possible service to our customers and potential customers.
The LinkedIn privacy policy is available at the following link: https://www.linkedin.com/legal/privacy-policy?_l=en_GB. The data controller responsible for the processing of personal data is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. You can use the following link to contact LinkedIn: https://www.linkedin.com/help/linkedin/ask/PPQ?lang=en. You can contact the LinkedIn data protection officer here: https://www.linkedin.com/help/linkedin/ask/ppq.
Our website uses the LinkedIn Insight Tag, a tool provided by LinkedIn, to analyze user behavior, measure conversions, and display targeted advertising on LinkedIn.
The LinkedIn Insight Tag allows us to collect information about visits to our website, including URL, referrer URL, IP address, device and browser characteristics, and timestamps. This data is encrypted, anonymized within seven days, and deleted within 90 days according to LinkedIn.
Processing is based solely on your consent in accordance with Art. 6(1)(a) GDPR. The LinkedIn Insight Tag is only activated after you have given your consent via our cookie banner.
The data collected may be transferred to and processed in countries outside the European Union, including the United States. LinkedIn uses standard contractual clauses to ensure an adequate level of data protection.
You can withdraw your consent at any time via the cookie settings on our website. In addition, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. Non-members can opt out here: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
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X (Twitter)
The X privacy policy is available at https://x.com/en/privacy. The data controller is Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland. Queries about Twitter’s privacy policy can be sent via the following link: https://help.x.com/en/forms/privacy.
YouTube
We use YouTube to post our own records and make them publicly available. YouTube is the service of a third-party company which is not affiliated with us, named YouTube LLC.
Some pages of our website may contain links or connections to content offered by YouTube. In general, we are not responsible for the content of websites to which links are provided on our website. We would like to point out that by clicking a link referring to YouTube, YouTube stores data of users (e.g. personal information, IP address) in accordance to its own data usage guidelines and uses it for business purposes.
We embed records stored on YouTube on some of our webpages. With this integration, content from the YouTube website is displayed in parts of the browser window. Users can only view these YouTube videos by clicking them separately. This technique is also called “framing”. When you call up a (sub-)page of our website on which YouTube videos are embedded in this way, a connection is established to the YouTube servers and the content is displayed on the website by informing your browser.
Data Protection Notice Google / YouTube LLC. https://policies.google.com/privacy
Retention period for your data related to social networks
We only store your data for as long as necessary to fulfil the purpose of processing, to comply with legal obligations or to defend against possible liability claims. We have no influence over the retention periods of the social networks (X and LinkedIn). See the links in section 3 to the privacy policy of each social network for information; please address any queries in this regard directly to the provider of the social network.
Contact Information
If you have any questions, concerns, complaints or suggestions regarding our privacy policy, please contact us:
uni software plus GmbH
Linzer Straße 6
4320 Perg
Austria
voice: +43 7262 52834
office@unisoftwareplus.com
Alternatively, you may also contact our person in charge:
Michael Aichinger
office@unisoftwareplus.com